T-Mobile changes data throttling notification

T-Mobile changes data throttling notification

T-Mobile changes data throttling notification

When customers hit those limits, T-Mobile allows them to continue to use data, but at reduced speeds. T-Mobile will be more upfront with customers about those reduced speeds, the FCC said.

Until now, T-Mobile (TMUS) has given customers speed information for its overall network, rather than the actual speed they're receiving.
The FCC said that's confusing. T-Mobile must change its practices in the next 60 days, the FCC said.

"Customers have always received accurate information on the speed of our network," T-Mobile spokesman Tim O'Regan told CNNMoney.

The changes "will be sure to prevent any confusion" among customers, the company said in a statement.
The FCC has been pressuring wireless carriers over the practice of "throttling" data, as it is known.
It recently sued AT&T (T, Tech30), alleging its plans was misleading customers, and Verizon (VZ, Tech30) recently abandoned plans to throttle the data of its customers with unlimited data plans.